Technology

Introducing the WSE AI Gateway

Several colorful Cat6a cables plugged into a white network switch
Posted by Technology
A year or two ago, many AI conversations began with a basic question: how can I use this technology? Today, they often begin with a prototype, a data model, a …
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From Chatbot to Multichannel AI Infrastructure: Expanding JayAI

WP featured post image that says From Chatbot to Multichannel AI Infrastructure at WSE and shows three channels feeding to one AI foundation/core: Website chat, voice/phone, and email/support. At the bottom of the image it says, Secure by design, scalable architecture, insights and analytics, and built for higher education
Posted by Technology
Launched in April, JayAI began as a website chat assistant for Johns Hopkins Engineering for Professionals. Since then, we’ve extended the same backend to an AI voice assistant on the …
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How We Built JayAI for WSE

Image of version 1.0 of the JayAI widget with the text "How We Built JayAI for WSE" on a black and blue background.
Posted by Technology,
CMTS launched JayAI for Johns Hopkins Engineering in early April. JayAI is a new AI assistant that helps visitors find answers faster and navigate EP information more easily. From Website …
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