Scheduling Appointments

Engineering Student Support & Advocacy Case Managers provide access to resources, outreach, and support for students with significant and complex concerns. Learn more about scheduling appointments and what to expect. 

ESSA staff meet with students both virtually and in person at our office in San Martin Center. For virtual appointments, you will be sent a Zoom link for the meeting. Prior to the meeting we invite you to identify a safe, comfortable space for yourself so we can talk without disruption. All appointments will be held at Eastern Standard Time.

Here are a few tips to prepare for your meeting:

• Gather along any relevant documents. These may be doctor’s notes, medical records, police reports, court documents, etc., that may be helpful to reference while meeting.
• Think about what you want to focus on during your meeting with a Case Manager. Are there specific resources you want to discuss? A specific concern you want to address?

During a student’s first meeting with a Case Manager, factors contributing to their concerns and/or struggles are identified and discussed. The Case Manager works with the student to identify possible supports and/or solutions by discussing both on and off-campus resources. In addition, they will help students in understanding University policies and procedures.

Case Managers will assist students in developing a plan and next steps and will continue to provide support to students through various check-ins whether in person, virtually over zoom, or via email/phone. These check-ins occur periodically throughout the academic year and are based on the needs of the student.

If you need to reschedule or cancel your appointment, please contact your Case Manager directly.