{"id":201,"date":"2017-06-08T10:05:23","date_gmt":"2017-06-08T10:05:23","guid":{"rendered":"http:\/\/skilled.aislinthemes.com\/business\/?page_id=13648"},"modified":"2026-04-22T09:49:44","modified_gmt":"2026-04-22T13:49:44","slug":"home","status":"publish","type":"page","link":"https:\/\/engineering.jhu.edu\/cmts\/","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; is_container=&#8221;0&#8243; css=&#8221;.vc_custom_1622222559414{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;lin-top-bg&#8221;][vc_column css=&#8221;.vc_custom_1496919080330{margin-bottom: 0px !important;padding-top: 0px !important;}&#8221;][layerslider_vc id=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1636460314386{margin-bottom: 50px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Enhancing Engineering Programs &amp; Operations with&#8221; font_container=&#8221;tag:h6|text_align:center|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1724264038107{margin-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;End-to-End Media &amp; Technology Solutions&#8221; font_container=&#8221;tag:h2|text_align:center|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1724263912073{margin-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<span class=\"NormalTextRun SCXW41695503 BCX0\">Everything we do begins with engineering excellence. <\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">Whether you\u2019re recruiting new students for engineering programs, recording lectures in a state-of-the-art virtual teaching studio, or <\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">facilitating<\/span><span class=\"NormalTextRun SCXW41695503 BCX0\"> asynchronous learning <\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">in <\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">online courses<\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">, <\/span><span class=\"NormalTextRun SCXW41695503 BCX0\">our team is committed to your success. CMTS provides expertise in technology enablement, business analysis, technology solutions, media systems, media production, and technical support for WSE business operations, academic programs, and virtual, live, and hybrid events.\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1658340198356{margin-bottom: 50px !important;}&#8221; el_class=&#8221;image-position-mob&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_custom_heading text=&#8221;Media &amp; Technology Support&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<span class=\"TextRun SCXW123947810 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW123947810 BCX0\">We provide how-to guides and direct technical support for audiovisual systems, communications, and educational technology for the Whiting School of Engineering. <\/span><span class=\"NormalTextRun SCXW123947810 BCX0\">Visit the <span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.cmts.jhu.edu\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">CMTS Support Center<\/a> <\/span>to access self-service resources t<\/span><span class=\"NormalTextRun SCXW123947810 BCX0\">hat address<\/span><span class=\"NormalTextRun SCXW123947810 BCX0\"> common<\/span><span class=\"NormalTextRun SCXW123947810 BCX0\"> issues<\/span><span class=\"NormalTextRun SCXW123947810 BCX0\"> and guide users through our most popular tools. Can\u2019t find what you\u2019re looking for? Our team is ready to tackle any technical challenge. Let us know how we can help.\u00a0<\/span><span class=\"NormalTextRun SCXW123947810 BCX0\">\u00a0<\/span><\/span><span class=\"EOP SCXW123947810 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span>[\/vc_column_text][vc_btn title=&#8221;Connect with Support Staff&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#002d72&#8243; gradient_custom_color_2=&#8221;#0072ce&#8221; shape=&#8221;round&#8221; align=&#8221;left&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fsupport.cmts.jhu.edu%2Fhc%2Fen-us%2Frequests%2Fnew|target:_blank&#8221; el_class=&#8221;cldt-button&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;6056&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1658340261391{margin-bottom: 50px !important;}&#8221; el_class=&#8221;image-position-mob&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;2379&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;7\/12&#8243;][vc_custom_heading text=&#8221;Multimedia&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Our team of media specialists builds and maintains multimedia systems for the Whiting School of Engineering and provides a range of media services from audio-visual (A\/V) support to instructional media production and marketing promos. We operate several well-equipped campus studios and have a top-of-the-line mobile production kit for on-location productions. Our services include pre-production planning, videography, screen captures, voice-over productions, video editing, and graphic design to enhance instructional materials.[\/vc_column_text][vc_btn title=&#8221;Request Multimedia Support&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#002d72&#8243; gradient_custom_color_2=&#8221;#0072ce&#8221; shape=&#8221;round&#8221; align=&#8221;left&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fsupport.cmts.jhu.edu%2Fhc%2Fen-us%2Frequests%2Fnew|target:_blank&#8221; el_class=&#8221;cldt-button&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1658340286945{margin-bottom: 50px !important;}&#8221; el_class=&#8221;image-position-mob&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_custom_heading text=&#8221;Learning Technology&#8221; font_container=&#8221;tag:h3|text_align:left|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<span class=\"TextRun SCXW107084010 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW107084010 BCX0\">Our goal is to help faculty use learning technology <\/span><span class=\"NormalTextRun SCXW107084010 BCX0\">effectively and<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> incorporate<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> tools<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> into the classroom that enhance learning for students\u2014both online and <\/span><span class=\"NormalTextRun SCXW107084010 BCX0\">on<\/span> <span class=\"NormalTextRun SCXW107084010 BCX0\">campus<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\">. <\/span><span class=\"NormalTextRun SCXW107084010 BCX0\">When implemented thoughtfully and with the student experience in mind, l<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\">earning<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> technology can<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> create a more engaging and inclusive learning experience<\/span><span class=\"NormalTextRun SCXW107084010 BCX0\"> for all students.<\/span><\/span><span class=\"EOP SCXW107084010 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][vc_btn title=&#8221;Find Tech Tools&#8221; style=&#8221;gradient-custom&#8221; gradient_custom_color_1=&#8221;#002d72&#8243; gradient_custom_color_2=&#8221;#0072ce&#8221; shape=&#8221;round&#8221; align=&#8221;left&#8221; css=&#8221;&#8221; link=&#8221;url:https%3A%2F%2Fsupport.cmts.jhu.edu%2Fhc%2Fen-us|title:Teaching%20%26%20Technology%20Support|target:_blank&#8221; el_class=&#8221;cldt-button&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;2374&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div id=\"ultimate-heading-22576a311a2f0457c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-22576a311a2f0457c uvc-723 \" data-hspacer=\"line_only\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-22576a311a2f0457c h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"font-weight:normal;color:#012e5b;\">Recent News<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"topheight:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:#0072ce;width:50px;\"><\/span><\/div><\/div><div class=\"linp-post-list horizontal linp_post_list-e081fe9a0a5bfab679146511420e65a5\">\n\t\t\t<div class=\"vc_row\">\n\t\t\t                <div class=\"wh-padding item one third\">\n\n                                            <div class=\"img-container\">\n                            <a href=\"https:\/\/engineering.jhu.edu\/cmts\/introducing-the-wse-ai-gateway\/\"\n                                title=\"Introducing the WSE AI Gateway\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"548\" src=\"https:\/\/engineering.jhu.edu\/cmts\/wp-content\/uploads\/2026\/05\/introducing-wse-ai-gateway-1000x548.png\" class=\"post-list-thumb wp-post-image\" alt=\"Several colorful Cat6a cables plugged into a white network switch\" \/>                            <\/a>\n                        <\/div>\n                    \n                    <div class=\"data\">\n                        <h6>\n                            <a title=\"Introducing the WSE AI Gateway\" href=\"https:\/\/engineering.jhu.edu\/cmts\/introducing-the-wse-ai-gateway\/\">\n                                Introducing the WSE AI Gateway                            <\/a>\n                        <\/h6>\n\n                        <div class=\"content\">\n                                                        <p>A year or two ago, many AI conversations began with a basic question: how can I use this technology? Today, they often begin with a prototype, a data model, a&hellip;<\/p>\n                        <\/div>\n\n                        <hr\/>\n\n                        <div class=\"meta-data\">\n                            <span class=\"date\">\n                                2026-05-26                            <\/span>\n                                                        <span class=\"author\">\n                                by <a\n                                    href=\"https:\/\/engineering.jhu.edu\/cmts\/author\/ngraham7\/\">\n                                    Nathan Graham                                <\/a>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"wh-padding item one third\">\n\n                                            <div class=\"img-container\">\n                            <a href=\"https:\/\/engineering.jhu.edu\/cmts\/from-chatbot-to-multichannel-ai-infrastructure\/\"\n                                title=\"From Chatbot to Multichannel AI Infrastructure: Expanding JayAI\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"548\" src=\"https:\/\/engineering.jhu.edu\/cmts\/wp-content\/uploads\/2026\/05\/from-chatbot-to-multichannel-ai-infrastructure-at-wse-2-1000x548.png\" class=\"post-list-thumb wp-post-image\" alt=\"WP featured post image that says From Chatbot to Multichannel AI Infrastructure at WSE and shows three channels feeding to one AI foundation\/core: Website chat, voice\/phone, and email\/support. At the bottom of the image it says, Secure by design, scalable architecture, insights and analytics, and built for higher education\" \/>                            <\/a>\n                        <\/div>\n                    \n                    <div class=\"data\">\n                        <h6>\n                            <a title=\"From Chatbot to Multichannel AI Infrastructure: Expanding JayAI\" href=\"https:\/\/engineering.jhu.edu\/cmts\/from-chatbot-to-multichannel-ai-infrastructure\/\">\n                                From Chatbot to Multichannel AI Infrastructure: Expanding JayAI                            <\/a>\n                        <\/h6>\n\n                        <div class=\"content\">\n                                                        <p>Launched in April, JayAI began as a website chat assistant for Johns Hopkins Engineering for Professionals. Since then, we've extended the same backend to an AI voice assistant on the&hellip;<\/p>\n                        <\/div>\n\n                        <hr\/>\n\n                        <div class=\"meta-data\">\n                            <span class=\"date\">\n                                2026-05-05                            <\/span>\n                                                        <span class=\"author\">\n                                by <a\n                                    href=\"https:\/\/engineering.jhu.edu\/cmts\/author\/ngraham7\/\">\n                                    Nathan Graham                                <\/a>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"wh-padding item one third\">\n\n                                            <div class=\"img-container\">\n                            <a href=\"https:\/\/engineering.jhu.edu\/cmts\/how-we-built-jayai-for-wse\/\"\n                                title=\"How We Built JayAI for WSE\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"548\" src=\"https:\/\/engineering.jhu.edu\/cmts\/wp-content\/uploads\/2026\/04\/how-we-built-jayai-for-wse-post-image-2-1000x548.png\" class=\"post-list-thumb wp-post-image\" alt=\"Image of version 1.0 of the JayAI widget with the text &quot;How We Built JayAI for WSE&quot; on a black and blue background.\" \/>                            <\/a>\n                        <\/div>\n                    \n                    <div class=\"data\">\n                        <h6>\n                            <a title=\"How We Built JayAI for WSE\" href=\"https:\/\/engineering.jhu.edu\/cmts\/how-we-built-jayai-for-wse\/\">\n                                How We Built JayAI for WSE                            <\/a>\n                        <\/h6>\n\n                        <div class=\"content\">\n                                                        <p>CMTS launched JayAI for Johns Hopkins Engineering in early April. JayAI is a new AI assistant that helps visitors find answers faster and navigate EP information more easily. From Website&hellip;<\/p>\n                        <\/div>\n\n                        <hr\/>\n\n                        <div class=\"meta-data\">\n                            <span class=\"date\">\n                                2026-04-23                            <\/span>\n                                                        <span class=\"author\">\n                                by <a\n                                    href=\"https:\/\/engineering.jhu.edu\/cmts\/author\/ngraham7\/\">\n                                    Nathan Graham                                <\/a>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            \t\t<\/div>\n\t\t<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;full&#8221; is_container=&#8221;0&#8243; css=&#8221;.vc_custom_1622222559414{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;lin-top-bg&#8221;][vc_column css=&#8221;.vc_custom_1496919080330{margin-bottom: 0px !important;padding-top: 0px !important;}&#8221;][layerslider_vc id=&#8221;2&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1636460314386{margin-bottom: 50px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Enhancing Engineering Programs &amp; Operations with&#8221; font_container=&#8221;tag:h6|text_align:center|color:%23012e5b&#8221; use_theme_fonts=&#8221;yes&#8221;&nbsp;<a href=\"https:\/\/engineering.jhu.edu\/cmts\/\">&hellip;<\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home-transparent-header.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-201","page","type-page","status-publish","hentry","odd"],"acf":[],"_links":{"self":[{"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/pages\/201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/comments?post=201"}],"version-history":[{"count":127,"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/pages\/201\/revisions"}],"predecessor-version":[{"id":7839,"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/pages\/201\/revisions\/7839"}],"wp:attachment":[{"href":"https:\/\/engineering.jhu.edu\/cmts\/wp-json\/wp\/v2\/media?parent=201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}